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Unable to log in to my Barceló when making a booking?

If you were working your way through the booking process but had problems logging into your my Barceló account, here's how to continue.

To complete the booking with your my Barceló member benefits, please call our Customer Service. You can find the telephone number for your country at the bottom of this page.

 

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Information on Barceló Hotel Group

If you would like to know more about Barceló Hotel Group, please visit Barceló Group.

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How does your customer service work?

Barceló Hotel Group has a Customer Service, which is committed to providing our guests an excellent service. You can get in touch by telephone, live chat or via our contact forms.

View our telephone numbers by country here.

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How do I contact customer service?
  • By phone. View the list of telephone numbers by country.
  • By email. By filling out one of the forms on the 'contact forms' tab on this page.
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What is Barceló Hotel Group's corporate address and telephone number?

Barceló Hotel Group

José Rover Motta, 27

07006 | Palma de Mallorca

Balearic Islands | Spain

Tel. +34 971 771 700

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Would you like to make a complaint about your stay at a hotel?

Fill out the contact form on the 'contact form' tab in the top part of this page. Choose the option, 'I would like to make a complaint about a current or past stay', and send us your comments.

We'll get back to you as soon as possible. 


Please call us at any time of the day if you still have questions.​

 

Free phone calls*

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United States of America *

(800) 227-2356

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See all telephone numbers

Europe


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Germany* 

040 67529214

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Austria

+43 670 3066201

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Belgium 

0800 72 480

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France 

0 800 26 10 52

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Greece* 

21 0300 3427

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Netherlands 

0800 0235204

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Ireland 

1800 851 681

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Italy* 

06 9762 0525

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Portugal* 

22 145 0690

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Czech Republic 

800 701 048

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United Kingdom* 

020 3727 0251

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Russian Federation*

+34 917 69 58 87

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Switzerland 

0800 225 196

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Turkey* 

(0216) 900 15 54

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Rest of Europe* 

+34 917 69 58 87

America


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Argentina 

011 3989-9556

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Bolivia 

800 10 4579

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Brazil 

0800 000 0173

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Canada

+1 877 443 3221

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Chile*

(2) 2925 7599

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Costa Rica* 

4600 9297

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Colombia  

01-800-5190500

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Ecuador  

1800 000 970

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El Salvador*

2113 0240

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United States 

(800) 227-2356

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Guatemala*

2269 9403

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Mexico  

800 227 2356

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Nicaragua*

7517 8162

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Paraguay *

(021) 728 9139

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Peru 

(0800) 74512

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Puerto Rico 

(855) 850-5455

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Dominican Republic 

(829) 956-5452

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Uruguay*

0413 598 5608

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Venezuela 

0800-6677888

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Rest of Central America and the Caribbean*

+1 829-947-6511

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Rest of South America*

+1 829-947-6511

Africa, Asia, Oceania


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United Arab Emirates 

800 0120090

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Israel 

1-809-349-132

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Morocco*

080-0092269

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Rest of Africa, Asia and Oceania*

+34 917 69 58 87

*Calls from these countries may incur local or international charges.

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Get the best price with MyBarceló
Register or log into the booking process and get this fantastic price for members only.
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Enjoy the advantages of being MyBarceló

Register or log into the booking process and enjoy these benefits.

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Up to 10% extra discount by accumulating stays
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Special attention during your stay
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Exclusive conditions on services offered by the hotel
Maximum Adults
Adult rates apply for individuals from 11 years old
Maximum Children
Adult rates apply for individuals from 11 years old
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