Make your stay more exclusive with our Premium Level Service. Enjoy perks such as personalized arrival and departure time, welcome bottle of sparkling wine, room with the best view, superior toiletries, priority when booking à la carte restaurants, premium beverages, room service, 20% discount in our spa and beauty salon, and another 10% in gift stores, among many others. All these services enhance your entire stay experience.
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Premium Level Services
Our Premium Level Service offers an exclusive range of services and facilities implemented in Barceló Premium Level hotels, providing guests with a superior and exclusive level of service.
To enjoy this exclusive service, you must book one of our Premium Level rooms.
Personalized check-in and check-out in our exclusive Premium Level area.
Bottle of sparkling wine upon arrival.
Exclusive concierge service for Premium Level guests.
Superior toiletries.
In-room turndown service.
Priority reservations at à la carte restaurants (unlimited reservations: subject to selected restaurant availability).
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Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7:00 AM to 11:00 PM (7:00 - 23:00).
Premium beverages in all hotel bars and restaurants (except Barceló Maya Riviera)
Free local calls.
Free WiFi access.
Express laundry service at the normal rate.
Room service.
20% discount on spa and beauty salon services (with possible restrictions. In addition, the discount percentage may vary per hotel).