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Royal Hideaway Playacar - Adults only - All Inclusive

Exclusivity, the hallmark of the hotel.

The 5-star Royal Hideaway Playacar - Adults only  hotel is located on the white sands of an idyllic beach in the Riviera Maya and offers an exclusive all-inclusive experience only for adults very close to such an important point of interest as Playa del Carmen.

201 magnificent, spacious and comfortable rooms offering a luxurious stay in a beautiful setting, with a concierge for each villa to make your stay even more enjoyable.

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Rooms

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Luxury

Details

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    Balcony/Terrace
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    Minibar
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    Hot tub
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 3 people
3 Adults max.
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Luxury Royal View

Details

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    Balcony/Terrace
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    Minibar
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    Hot tub
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 3 people
3 Adults max.
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Luxury Relax Pool

Details

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    Balcony/Terrace
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    Minibar
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    Hot tub
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 3 people
3 Adults max.
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Luxury Sunrise

Details

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    Balcony/Terrace
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    Minibar
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    Hot tub
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 3 people
3 Adults max.
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Best rate guaranteed
We promise to always offer the best online rate and if you find a lower price elsewhere we will match it and apply a extra 10% discount

Best rate guaranteed

We promise to always offer the best online rate and if you find a lower price elsewhere we will match it and apply a extra 10% discount

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Exclusive offers

Get up to an extra 20% off

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Exclusive offers
Get up to 20% extra off, exclusive access to my Barceló rates, and discounts on hotel services and experiences.

Exclusive offers

Get up to 20% extra off, exclusive access to my Barceló rates, and discounts on hotel services and experiences.

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Booking flexibility

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Booking flexibility
The non-refundable rate allows you to modify the dates depending on your my Barceló level.

Booking flexibility

The non-refundable rate allows you to modify the dates depending on your my Barceló level.


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Best rate guaranteed

We promise to always give you the best price online

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Exclusive offers

Get up to an extra 20% off

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Booking flexibility

Modify your booking with the non-refundable rate


Certificates and Awards

Location

Lote Hotelero No 6 Desarrollo .  77710 Playa del Carmen Mexico


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Cancún International Airport - 60.5 km

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Playa del Carmen just 10 min. away

Offers

Up to 40%

Blue Monday Offer

All inclusive

A woman in a black bikini, wearing a long black skirt and wearing a hat, stands by the sea and the sky is blue.
Book before  23-01-2025
Travel before  31-12-2025
Additional 10% discount with promo code Exclusive discount for my Barceló guests Transfer included (restrictions may apply)

Facilities and services






Other services

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Swimming pools and outdoor areas
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Environmental Policy
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Services not included
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All Inclusive Services
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Entertainment
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Sports
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Resort Discount

Guest feedback

4.5/5
TravelingSoccerLoon
Jan 20, 2025

Relaxing All-Inclusive Resort with a Great Beach and Excellent Dining Options

We had a wonderful stay at this all-inclusive resort in Playacar on the Riviera Maya. It is a relatively small resort with about 200 rooms. The grounds are beautiful and are kept in immaculate condition. It's location on a beautiful and wide sandy beach is one of the hotel's strengths. I enjoyed some kayaking and parasailing but mostly was a lazy beach bum during the week. It was never too crowded at the beach, and we had no problem finding a couple chaise lounges every morning. It looked a lot more challenging to find a lounger around the main pool as other's have commented. Bar service was a bit slow at the beach and they could have used more than just 2 waiters. Our room was large, clean and had lots of character. Our dining experiences at the resort were excellent. Our favorites were Palazzo offering Italian food and Spices serving Mexican cuisine, but all the restaurants were great and had their unique qualities. Our only complaint is the difficulty getting dining reservations. We were not able to get a reservation at any of the formal restaurants before 8pm and often had to eat at 9pm. We had sent our requests by email a week before arriving as we were instructed but only our first 2 nights were booked, and these were at the 2 non-formal restaurants The Grill and Spices which are probably the easiest reservations to make. We spoke with our concierge the following morning who helped us with the remainder of the reservations but with the late dining times offered as mentioned above. Seems like a fairer system should be in place. Finally, it should be stressed that this is not a flashy or glamorous resort. There is no lively nighttime scene. However, we were not interested in that. Royal Hideaway offers a classy and quiet experience and a relaxed atmosphere which was perfect for us.

BROWNEES4585
Jan 19, 2025 Couples

Costco Canada trip

This is a nice hotel. Lots of positives and then a few comments. I rate it a 4 star. Adults only, small and walkable. Very quiet resort.
First of all the location is excellent. Playacar is a nice gated community on the southern tip of Playa del Carmen. It’s was 1.6km from the hotel to the Playacar gate and another half a km to 5th avenue.
The pools and beach here are amazing. One of the best set ups we’ve been at. Two pools, great views. Beach has little Sargassum and extremely walkable. Lots of water sports and other stuff right there.
Rooms are large with lots of storage. We were in pod 30 at the end, close to the beach and pools. No elevators fyi. Three floors. Lots of water features on the grounds. Beds are ok, pillows could be better.
Lots of restaurant choices. We would have tried them all but we both got sick and missed a bunch of days. Gastro virus or food poisoning knocked me down hard.
Overall we thought the food was average. Not great but not bad. The buffet at The Grill wasn’t the best we’ve been at. Limited selection. Spices seem to have the best food we thought. Go for the seafood dishes, the steaks are thin and not that great. Burgers average to below average.
No swim up bar, but a walk up one.
The staff are excellent. I’d like to give shout outs to Roberto in management first of all who helped when I was ill and thank goodness he was willing to go above and beyond. Diana at the front desk also was a great help later. Then Samuel, Oscar, Andres and Jesus in The Grill. All great people. Argenesis Chan in Spices. David our concierge. Wifi works well at the resort.
As for the other stuff we found it odd that one day there would not be chicken wings, the next day no chicken fingers, zero beer one day, but not the next. No Aperol one day, back for a day then gone again. Stuff seems to rotate in and out of availability.
AC works ok some days and not so ok others. Water closet needs upgrades.
Aside from getting sick, we enjoyed this place and would recommend.
The usual pool chair issues as expected. Even with signs posted that you can’t reserve, the good chairs were gone by 6:30am, all of them by 7:30am or 8. Always frustrating to see them sit empty but this resort isn’t the only one with this problem. Pool service was just ok.

shefffood
Jan 18, 2025 Couples

Nice hotel, could improve in areas.

The hotel is very impressive when you first arrive. It isn’t huge which is quite nice, not too much walking to get around.
The sun bed situation is a joke. All sun beds gone by the pool by 630am, a better system must be put into place but they are nice sun beds if you do manage to get one.
This hotel (as many in the area) has a strong tipping culture, so if as a Brit you’re not used to that it may be frustrating as you’ll only get a smile when tipping.
They do have premium spirits included in the all inclusive package but in their cocktails they use cheap spirits but you can specify if you’d like a premium one instead which is good.
It’s very much a hotel for the older crown, at night there is no life at all and it’s not within walking distance of any nightlife or bars. Bingo at 3pm everyday around the pool indicates the type of crowd there.
The food was good and none of us in the party had a stomach upset the week we were there.
Warning- it took 4 weeks to get the $500 deposit back and that was after raising a dispute with card company.
Overall a nice, relaxing week but I wouldn’t return.

FAQs

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What are the check-in/check-out times for the Royal Hideaway Playacar – Adults Only?

Check-in time at the Royal Hideaway Playacar - Adults Only is anytime after 03.00pm, while check-out time is anytime before 12.00am. In addition, guests can still enjoy some of the hotel facilities even after they have checked-out.

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What are the parking options offered by the Royal Hideaway Playacar – Adults Only?

The Royal Hideaway Playacar – Adults Only has parking free of charge for hotel guests.

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Is the Royal Hideaway Playacar – Adults Only suitable for guests with disabilities?

Yes, the Royal Hideaway Playacar - Adults Only hotel is disabled guest friendly. Check with the hotel reception with regards to which services and facilities are adapted for wheelchairs.

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Can you bring pets to the Royal Hideaway Playacar – Adults Only?

No, pets are not allowed at the Royal Hideaway Playacar – Adults Only.

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Does the Royal Hideaway Playacar – Adults Only offer food and drink options for guests with food intolerances?

Yes, the Royal Hideaway Playacar – Adults Only offers food and drink options for guests with food intolerances.

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Is there a swimming pool at Royal Hideaway Playacar - Adults only?

Yes, there are 6 pools at Royal Hideaway Playacar - Adults only, 4 of which are relaxation pools and one an infinity pool.

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How much does it cost to stay at Royal Hideaway Playacar - Adults Only?

Prices at Royal Hideaway Playacar - Adults Only may vary depending on your stay (dates, hotel conditions, etc.). Select your dates to check the prices.

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Is there a charge for the Wi-Fi connection at the Royal Hideaway Playacar – Adults Only?

The Wi-Fi connection is free of charge for hotel guests at the Royal Hideaway Playacar – Adults Only.

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Which languages are spoken at the Royal Hideaway Playacar – Adults Only reception?

The staff of the Royal Hideaway Playacar – Adults Only will be pleased to assist you in the following languages: Spanish and English.

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Does the Royal Hideaway Playacar – Adults Only hotel offer room service?

Yes, the Royal Hideaway Playacar - Adults Only hotel offers room service for guests. You can find all of the information regarding our room service menu and prices in the room.

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Is breakfast at the Royal Hideaway Playacar – Adults Only included in the guest’s accommodation?

Yes, breakfast at the Royal Hideaway Playacar – Adults Only is included in the hotel guest’s accommodation.

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What is the minimum age to be able to enter the spa & wellness area at the Royal Hideaway Playacar - Adults Only? Do the spa facilities have an additional fee for guests of the hotel? Are children allowed to enter?

The minimum age for access to the Spa & Wellness area at Royal Hideaway Playacar - Adults Only is 18. Entrance to the spa is subject to an additional charge for hotel guests. Please check our rates. Children are not allowed in the spa.

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What can you do at Royal Hideaway Playacar - Adults only?

The Royal Hideaway Playacar - Adults only offers different services and activities, such as 6 restaurants with a la carte options, a spa, a gym, 2 tennis courts, a certified diving centre, Mexican art classes, meeting rooms, and an entertainment programme including excursions and nightlife, among others.

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Up to 10% extra discount by accumulating stays
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Exclusive conditions on services offered by the hotel
Maximum 5 Adults
Adult rates apply for individuals from 2 years old
Maximum 11 Children
Adult rates apply for individuals from 1 years old