Set in beautiful gardens and perfect for a stay with family or friends.
Occidental at Xcaret Destination - All Inclusive
4
The 5-star Occidental at Xcaret Destination is an all-inclusive hotel in Mexico, in the heart of Riviera Maya. Its spectacular combination of natural landscapes and culture will inspire and provide an unparalleled experience. This stunning complex has 765 rooms and suites with terraces or balconies, surrounded by lush gardens. It also features river formations, 7 swimming pools and a private bay with soft white sand and tropical palm trees.
The dining options at the hotel include 11 bars and 11 restaurants to cater for all tastes.
In the heart of the Riviera Maya
Carretera Federal Chetumal,Puerto Juarez Km 282, Playa del Carmen, Mexico
+529848715400 xcaret@occidentalhotels.com-
Cancún International Airport
61 km
-
Playa del Carmen
8.7 km
-
Xel há
43.9 km
-
Xcaret Park
A stone's throw away
Why choose Occidental at Xcaret Destination?
Make your booking and enjoy the best service
Xcaret Park
All Inclusive
Weddings
Location
Sustainability policy
Royal Level at Occidental at Xcaret Destination: Live the most exclusive experience
Elevate your stay with Royal Level and enjoy exclusivity and luxury in the details at the Occidental at Xcaret Destination hotel. This exclusive concept offers exclusive amenities, personalised attention, private areas and first-class benefits. To access these services, be sure to book your room from the Royal Level category.
Minibar restocked
daily
À la carte restaurant
exclusively for Royal Level guests
Concierge
service
Hotel rooms at Occidental at Xcaret Destination
The five-star Occidental at Xcaret Destination in Playa del Carmen offers 765 rooms and suites with all the comforts to ensure guests enjoy an unforgettable stay. Designed for maximum comfort and fully equipped, the layout is perfect for travelling with family or friends. In addition, Royal Level rooms and suites offer extra exclusivity and unique services.
Deluxe
Details
- Balcony/Terrace
- Wi-Fi connection (free of charge)
- Air conditioning
Deluxe Concierge
Details
- Welcome gift
- Balcony/Terrace
- Wi-Fi connection (free of charge)
Deluxe Plus
Details
- Welcome gift
- Balcony/Terrace
- Wi-Fi connection (free of charge)
Junior Suite
Details
- Living room
- Welcome gift
- Balcony/Terrace
Royal Level Luxury
Details
- Welcome gift
- Balcony/Terrace
- Bath
Royal Level Suite
Details
- Hot tub
- Living room
- Welcome gift
Romance Suite - Royal Level
Details
- Hot tub
- Wi-Fi connection (free of charge)
- Minibar
2 habitaciones conectadas
Details
- Balcony/Terrace
- Wi-Fi connection (free of charge)
- Minibar
Royal Level Master Suite
Details
- Hot tub
- Living room
- Welcome gift
Facilities and Services at Royal Level Occidental at Xcaret Destination
The services and facilities of this hotel are designed to make your stay in Playa del Carmen unforgettable, enjoying a varied gastronomy, moments of relaxation and fun. The All Inclusive Occidental at Xcaret Destination offers everything you need, meaning you can focus on enjoying your holiday. Occidental at Xcaret Destination is also a unique place to hold weddings, meetings and events of any kind.
Food and drink
Occidental at Xcaret Destination is an all inclusive hotel with a 24-hour food and drinks service, meaning that guests will always find something to eat and drink.
Occidental at Xcaret Destination boasts 11 restaurants, including 5 with à la carte dinners and 2 international buffets. It offers a range of culinary delights to satisfy even the most sophisticated diners. The hotel also features 11 bars, including a nightclub, where guests can enjoy a lavish and varied cocktail menu and exotic drinks.
Health and wellness
The spa at the Occidental at Xcaret Destination hotel offers guests a wide range of massages, body treatments and facials to ensure a complete experience of well-being and harmony during their holiday. The hotel also offers beauty services. A fantastic team of professionals are on hand to cater to the needs of guests, ensuring that their stay in Playa del Carmen is restorative for both body and mind.
All Inclusive
The All Inclusive package at Occidental at Xcaret Destination in Mexico is a great way to enjoy a relaxing and unforgettable holiday. Enjoy this Riviera Maya resort with the All Inclusive package and don't worry about a thing during your stay, as it includes a wide range of dining options, sports, activities for the youngest members of the family and exclusive room service.
Royal Level
The Occidental at Xcaret Destination hotel also includes a more luxurious experience with Royal Level Occidental at Xcaret Destination, a boutique hotel within a complex.
Weddings
Nestled in the Riviera Maya, this five-star hotel offers an idyllic setting for your special day. Celebrate your wedding at Occidental at Xcaret Destination with the perfect backdrop, thanks to the beauty of a landscape that combines lush vegetation with stunning crystal-clear waters. In addition to the beautiful setting overlooking the sea, the hotel offers bespoke wedding packages and a banquet hall to make your day truly unforgettable.
Meetings and events
Strategically located for access from Cancún International Airport and just a few minutes from the famous Playa del Carmen, Occidental at Xcaret Destination has facilities designed to cater for all types of meetings and events.
Unlimited Xcaret Xperience
Enjoy unique moments of fun and relaxation! Includes access to more than 40 cultural attractions and exhibitions.
Unlimited Xplor Xperience
Unlimited access to Xplor Park and Xplor Fuego throughout your stay!
Other Services
Swimming pools and outdoor areas
Surrounded by tropical beauty, the Occidental at Xcaret Destination all-inclusive resort in the Riviera Maya captivates guests with its spectacular gardens, two Mayan ruins and a unique bay where you can sunbathe or swim among tropical fish.
Located in the heart of the Riviera Maya and Playa del Carmen, next to the spectacular and awe-inspiring natural wonder of the Xcaret eco-archaeological park, this magnificent complex features natural river formations, five freshwater pools, a saltwater pool for adults and a children's pool, an exclusive swim-up bar and a private cove of smooth white sand.
The lush and colourful scenery surrounding the resort is stunning and provides the perfect backdrop for a dream holiday for the whole family.
View the resort map here
Sustainability policy
Aware of the importance of education and the promotion of sustainable development, our hotel, Occidental at Xcaret Destination, is committed to promoting a lifestyle in its community based on respect for the environment and the preservation and dissemination of Mayan culture, as a way of identifying with the communities and the area in which we are located.
Our hotel has 765 rooms and operates on an all-inclusive basis. It is located in a unique natural setting, close to world-famous archaeological sites such as Chichen Itzá, one of the seven wonders of the world, just steps from Xcaret Park, which is accessible from our main lobby area, and only 10 minutes from Playa del Carmen.
The hotel is designed to cater for all types of guests, from families with children to adults and couples, who can enjoy a wide range of daytime activities and evening entertainment. There are different areas to suit all needs, from the tranquil pool, the adult pool and the daily activity pool, to the kids' club, Royal Level, meeting rooms and a conference centre with a capacity of 1,290 people.
Occidental at Xcaret Destination is committed to complying with national and international environmental regulations and legislation, and strives to apply best practices on a global level.
We are developing measures to reduce waste, conserve resources and protect habitats and species to help protect our planet. We also prioritise the employment of local people and, where possible, purchase products and services from the local market to promote fair trade. Step by step and with consistency, we will play our part in preventing the progressive degradation of our planet.
The phrase that inspires us to continue on this journey is "whatever you do counts" and we are committed to implementing these actions in our work and daily lives.
Sports
Occidental at Xcaret Destination is the perfect place for those who love sports and adventure.
Activities at Occidental at Xcaret Destination include:
- Archery
- Table tennis
- Shuffleboard
- Aerobics
- 2 tennis courts and 1 padel court
- Complete gym
- PADI five star dive shop, excursion and tuition service. They also offer diving certification and equipment hire.
- Wide selection of non-motorised sporting activities, both on land and on water.
In addition, just steps away from Xcaret Park, visitors interested in ecotourism and adventure can explore the remains of a Mayan village, dive through ancient caves and underwater gardens, swim with dolphins, and observe jaguars, butterflies, tropical birds and other native species in their natural habitat. ($)
Note: The only hotel to offer the Unlimited Xcaret Xperience Package ($). Restrictions apply.
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Frequently asked questions about Occidental Xcaret Destination
Yes, Occidental Xcaret Destination has 7 swimming pools, 5 of which are freshwater, one saltwater and one for children. You can find more information about this and other facilities on the hotel's official website.
Prices at Occidental Xcaret Destination may vary depending on your stay (dates, hotel terms and conditions, etc.). Choose your dates on our website to check the prices.
Occidental Xcaret Destination features a variety of activities such as 24-hour food and beverage service, 11 restaurants and 11 bars, a health and wellness centre with facial and body treatments, personalised wedding packages and banquet hall, 9 meeting rooms and 3 boardrooms and unlimited access to Xcaret Park and Xplor Park with a variety of attractions and exhibits available, among others.
Check-in at Occidental at Xcaret Destination is from 15:00, while check-out is by 11:00. Guests may use the hotel's facilities and services after check-out at an additional cost.
Yes, Occidental at Xcaret Destination is suitable for guests with reduced mobility. Please check with the hotel reception for adapted services and facilities.
No, pets are not allowed at Occidental at Xcaret Destination.
Yes, Occidental at Xcaret Destination has alternatives for guests with food intolerances. Guests are requested to communicate their needs to hotel staff in order to assess the available options.
The Wi-Fi connection is free of charge for hotel guests at Occidental at Xcaret Destination.
The staff at Occidental at Xcaret Destination will be pleased to assist you in the following languages: Spanish, English and French.
Yes, Occidental at Xcaret Destination offers room service for guests. All information regarding room service, including the menu and prices, can be found in the room. Room service is included for Premium Level guests. Please enquire at the hotel.
Yes, breakfast is included with the accommodation at Occidental at Xcaret Destination.
The minimum age for access to the Occidental at Xcaret Destination spa & wellness area is 18. Entrance to the spa is subject to an additional charge for hotel guests. Please check the rates. Children are welcome in the spa.
Occidental at Xcaret Destination has parking free of charge for hotel guests.