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Occidental at Xcaret Destination - All Inclusive

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The 5-star Occidental at Xcaret Destination is an all-inclusive hotel in Mexico, in the heart of Riviera Maya. Its spectacular combination of natural landscapes and culture will inspire and provide an unparalleled experience. This stunning complex has 765 rooms and suites with terraces or balconies, surrounded by lush gardens. It also features river formations, 7 swimming pools and a private bay with soft white sand and tropical palm trees.

 

The dining options at the hotel include 11 bars and 11 restaurants to cater for all tastes.

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In the heart of the Riviera Maya

Carretera Federal Chetumal,Puerto Juarez Km 282, Playa del Carmen, Mexico

+529848715400 xcaret@occidentalhotels.com
  • Cancún International Airport

    61 km

  • Playa del Carmen

    8.7 km

  • Xel há

    43.9 km

  • Xcaret Park

    A stone's throw away

Location of Occidental at Xcaret Destination

The Occidental at Xcaret Destination hotel in Playa del Carmen is a true paradise to enjoy your holiday. This all-inclusive hotel in Riviera Maya is located next to Xcaret Park, the most famous natural theme park in all of Mexico and one of the largest in the world. Xcaret Park offers an endless number of attractions of all kinds where you can enjoy an unforgettable experience: you can visit one of the largest butterfly gardens in the world, an aviary or attend a spectacular show at the Great Tlachco. Those who visit this destination can also enjoy the popular Playa del Carmen beach and one of the great natural wonders of the country: the cenotes.

 

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What to see and do at Xcaret Park?

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  • Xcaret Butterfly Garden 
  • Henequera Farm 
  • Water activities 
  • Xcaret Aviary 
  • Enjoy the Great Tlachco theatre
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Must-do activities in Xcaret

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  • Visit one of the 3 underground rivers
  • Visit the natural pools, the beach and the snorkelling bay
  • An evening show in Xcaret 
  • Animal area 
  • See replicas of Mexican buildings 
  • The rotating lookout tower
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Close to Playa del Carmen

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  • Stroll down Fifth Avenue 
  • Xel-Há Park 
  • Excursion to Cozumel Island 
  • Visit the Frida Kahlo museum in Playa del Carmen 
  • Holbox Island 
  • Isla Mujeres
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How to get to Playa del Carmen

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Cancun International Airport (61 km)

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Hotel rooms at Occidental at Xcaret Destination

The five-star Occidental at Xcaret Destination in Playa del Carmen offers 765 rooms and suites with all the comforts to ensure guests enjoy an unforgettable stay. Designed for maximum comfort and fully equipped, the layout is perfect for travelling with family or friends. In addition, Royal Level rooms and suites offer extra exclusivity and unique services.

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Deluxe

Details

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    Balcony/Terrace
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    Wi-Fi connection (free of charge)
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    Air conditioning
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 4 people
3 Adults max. /  2 Children max.
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Deluxe Concierge

Details

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    Welcome gift
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    Balcony/Terrace
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    Wi-Fi connection (free of charge)
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 4 people
3 Adults max. /  2 Children max.
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Deluxe Plus

Details

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    Welcome gift
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    Balcony/Terrace
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    Wi-Fi connection (free of charge)
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 4 people
3 Adults max. /  2 Children max.
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Junior Suite

Details

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    Living room
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    Welcome gift
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    Balcony/Terrace
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 4 people
3 Adults max. /  2 Children max.
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Royal Level Luxury

Details

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    Welcome gift
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    Balcony/Terrace
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    Bath
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 4 people
3 Adults max. /  2 Children max.
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Royal Level Suite

Details

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    Hot tub
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    Living room
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    Welcome gift
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 4 people
3 Adults max. /  2 Children max.
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Romance Suite - Royal Level

Details

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    Hot tub
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    Wi-Fi connection (free of charge)
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    Minibar
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 2 people
2 Adults max.
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2 habitaciones conectadas

Details

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    Balcony/Terrace
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    Wi-Fi connection (free of charge)
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    Minibar
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 8 people
6 Adults max. /  4 Children max.
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Royal Level Master Suite

Details

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    Hot tub
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    Living room
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    Welcome gift
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 8 people
6 Adults max. /  4 Children max.
See more
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A truly unique experience

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Exclusivity with my Barceló

Enjoy unique and personal treatment during your stay.

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A truly unique experience

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Exclusivity with my Barceló

Enjoy unique and personal treatment during your stay.

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A truly unique experience

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Exclusivity with my Barceló

Enjoy unique and personal treatment during your stay.

Facilities and Services at Royal Level Occidental at Xcaret Destination

The services and facilities of this hotel are designed to make your stay in Playa del Carmen unforgettable, enjoying a varied gastronomy, moments of relaxation and fun. The All Inclusive Occidental at Xcaret Destination offers everything you need, meaning you can focus on enjoying your holiday. Occidental at Xcaret Destination is also a unique place to hold weddings, meetings and events of any kind.








Other Services

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Swimming pools and outdoor areas

Surrounded by tropical beauty, the Occidental at Xcaret Destination all-inclusive resort in the Riviera Maya captivates guests with its spectacular gardens, two Mayan ruins and a unique bay where you can sunbathe or swim among tropical fish.

 

Located in the heart of the Riviera Maya and Playa del Carmen, next to the spectacular and awe-inspiring natural wonder of the Xcaret eco-archaeological park, this magnificent complex features natural river formations, five freshwater pools, a saltwater pool for adults and a children's pool, an exclusive swim-up bar and a private cove of smooth white sand.

 

The lush and colourful scenery surrounding the resort is stunning and provides the perfect backdrop for a dream holiday for the whole family.

 

View the resort map here

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Sustainability policy

Aware of the importance of education and the promotion of sustainable development, our hotel, Occidental at Xcaret Destination, is committed to promoting a lifestyle in its community based on respect for the environment and the preservation and dissemination of Mayan culture, as a way of identifying with the communities and the area in which we are located.

 

Our hotel has 765 rooms and operates on an all-inclusive basis. It is located in a unique natural setting, close to world-famous archaeological sites such as Chichen Itzá, one of the seven wonders of the world, just steps from Xcaret Park, which is accessible from our main lobby area, and only 10 minutes from Playa del Carmen.

 

The hotel is designed to cater for all types of guests, from families with children to adults and couples, who can enjoy a wide range of daytime activities and evening entertainment. There are different areas to suit all needs, from the tranquil pool, the adult pool and the daily activity pool, to the kids' club, Royal Level, meeting rooms and a conference centre with a capacity of 1,290 people.

 

Occidental at Xcaret Destination is committed to complying with national and international environmental regulations and legislation, and strives to apply best practices on a global level.

 

We are developing measures to reduce waste, conserve resources and protect habitats and species to help protect our planet. We also prioritise the employment of local people and, where possible, purchase products and services from the local market to promote fair trade. Step by step and with consistency, we will play our part in preventing the progressive degradation of our planet.

 

The phrase that inspires us to continue on this journey is "whatever you do counts" and we are committed to implementing these actions in our work and daily lives.

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Sports

Occidental at Xcaret Destination is the perfect place for those who love sports and adventure.

 

Activities at Occidental at Xcaret Destination include:

  • Archery 
  • Table tennis 
  • Shuffleboard
  • Aerobics 
  • 2 tennis courts and 1 padel court 
  • Complete gym 
  • PADI five star dive shop, excursion and tuition service. They also offer diving certification and equipment hire. 
  • Wide selection of non-motorised sporting activities, both on land and on water. 

 

In addition, just steps away from Xcaret Park, visitors interested in ecotourism and adventure can explore the remains of a Mayan village, dive through ancient caves and underwater gardens, swim with dolphins, and observe jaguars, butterflies, tropical birds and other native species in their natural habitat. ($)

 

Note: The only hotel to offer the Unlimited Xcaret Xperience Package ($). Restrictions apply.


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Awards and Certificates

Certificates
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Cristal Certificate
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Green Globe
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Distintivo H Certificate
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Safe Travels Certificate

Frequently asked questions about Occidental Xcaret Destination

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Does Occidental Xcaret Destination have a swimming pool?

Yes, Occidental Xcaret Destination has 7 swimming pools, 5 of which are freshwater, one saltwater and one for children. You can find more information about this and other facilities on the hotel's official website.

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How much does it cost to stay at Occidental Xcaret Destination?

Prices at Occidental Xcaret Destination may vary depending on your stay (dates, hotel terms and conditions, etc.). Choose your dates on our website to check the prices.

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What can I do at Occidental Xcaret Destination?

Occidental Xcaret Destination features a variety of activities such as 24-hour food and beverage service, 11 restaurants and 11 bars, a health and wellness centre with facial and body treatments, personalised wedding packages and banquet hall, 9 meeting rooms and 3 boardrooms and unlimited access to Xcaret Park and Xplor Park with a variety of attractions and exhibits available, among others.

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What time is check-in and check-out at Occidental at Xcaret Destination?

Check-in at Occidental at Xcaret Destination is from 15:00, while check-out is by 11:00. Guests may use the hotel's facilities and services after check-out at an additional cost.

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Is the Occidental at Xcaret Destination suitable for guests with disabilities?

Yes, Occidental at Xcaret Destination is suitable for guests with reduced mobility. Please check with the hotel reception for adapted services and facilities.

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Can you bring pets to the Occidental at Xcaret Destination?

No, pets are not allowed at Occidental at Xcaret Destination.

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Does Occidental at Xcaret Destination offer food and drink options for guests with food intolerances?

Yes, Occidental at Xcaret Destination has alternatives for guests with food intolerances. Guests are requested to communicate their needs to hotel staff in order to assess the available options.

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Is there a charge for the Wi-Fi connection at the Occidental at Xcaret Destination?

The Wi-Fi connection is free of charge for hotel guests at Occidental at Xcaret Destination.

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Which languages are spoken at the reception at Occidental at Xcaret Destination?

The staff at Occidental at Xcaret Destination will be pleased to assist you in the following languages: Spanish, English and French.

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Does Occidental at Xcaret Destination offer room service?

Yes, Occidental at Xcaret Destination offers room service for guests. All information regarding room service, including the menu and prices, can be found in the room. Room service is included for Premium Level guests. Please enquire at the hotel.

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Is breakfast at the Occidental at Xcaret Destination included in the guest’s accommodation?

Yes, breakfast is included with the accommodation at Occidental at Xcaret Destination.

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What is the minimum age to be able to enter the spa & wellness area at the Occidental at Xcaret Destination? Do the spa facilities have an additional fee for guests of the hotel? Are children allowed to enter?

The minimum age for access to the Occidental at Xcaret Destination spa & wellness area is 18. Entrance to the spa is subject to an additional charge for hotel guests. Please check the rates. Children are welcome in the spa.

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Where can I park at Occidental at Xcaret Destination?

Occidental at Xcaret Destination has parking free of charge for hotel guests.

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Enjoy the advantages of being MyBarceló

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Up to 10% extra discount by accumulating stays
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Special attention during your stay
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Exclusive conditions on services offered by the hotel