Surrounded by gardens, these spacious rooms are ideal for families and friends alike.
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Occidental at Xcaret Destination - All Inclusive
4.1
26816 Reviews
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The Occidental at Xcaret Destination - All Inclusive 5-star hotel is an All-Inclusive hotel located in Mexico, in the heart of the Riviera Maya. Its spectacular combination of natural and cultural surroundings allows guests to enjoy an unparalleled experience. This impressive resort has 765 rooms and suites, all surrounded by beautiful jungle gardens and featuring either a terrace or balcony. It also has winding riverways, seven swimming pools, and a private cove with soft white sand and tropical palm trees.
It boasts a prime location at just 38 miles from Cancun International Airport and a few minutes from pristine beaches. In addition, it is located right next to Xcaret Park, one of Mexico's most renowned eco‑theme parks, offering one of the most complete family experiences, with more than 40 cultural attractions and exhibitions dedicated to the country's art and traditions.
Occidental at Xcaret Destination - All Inclusive, the perfect vacation hotel for unwinding
Designed for families, couples, and groups, this All-Inclusive resort in the Riviera Maya combines relaxation, adventure, and an exceptional natural setting. Its proximity to Xcaret Park allows guests to explore cenotes, underground rivers, native wildlife, and Mayan ruins, making it a unique destination in the Riviera Maya. The resort features five freshwater swimming pools, an adults-only saltwater pool with beverage service, and a quiet private cove for total relaxation.
In addition, those seeking a more exclusive experience can choose to stay at the Royal Level Occidental at Xcaret Destination, an exclusive area within the hotel. This category offers premium services, a gourmet restaurant, a private lounge, and personalized service that further elevate the All-Inclusive experience.
With 11 restaurants and 11 bars, you'll find the perfect setting for everything from romantic dinners to casual family meals. Lush gardens, free-form pools, and natural riverways make this resort one of the best-equipped in the region.
If you are looking for a hotel for a wedding, this is the perfect place to host a truly unforgettable ceremony. Surrounded by the natural beauty of the Riviera Maya, the resort offers spaces that adapt to both intimate events and larger celebrations, with personalized support to ensure that every detail of your day is perfect. In addition to the spectacular surroundings overlooking the sea and the lush vegetation, the Occidental at Xcaret Destination – All Inclusive hotel offers personalized wedding packages and an elegant banquet room for celebrating truly special moments with your guests.
This magnificent resort also offers the Unlimited Xcaret Xperience package, exclusive to guests who wish to enjoy unlimited access to Xcaret Park throughout their stay, elevating the overall experience. With its wide range of facilities, services, and activities, the Occidental at Xcaret Destination – All Inclusive is an exceptional choice for both couples and families seeking a unique vacation in the Riviera Maya.
Read lessLocated in the heart of the Riviera Maya
Carretera Federal Chetumal, Puerto Juarez Km 282, 77710, Playa del Carmen, Mexico
+529848715400 xcaret@occidentalhotels.comCancun International Airport
37 miles
Playa del Carmen
5.4 miles
Xel-Há
27 miles
Xcaret Park
Just a few steps away
Location of the Occidental at Xcaret Destination – All Inclusive hotel
The Occidental at Xcaret Destination – All Inclusive hotel in Playa del Carmen is a true vacation paradise. This all-inclusive hotel in Riviera Maya is located next to Xcaret Park, the most iconic eco-theme park in Mexico and one of the largest in the world. Xcaret Park offers an endless variety of attractions, ensuring an unforgettable experience: you can visit one of the largest butterfly gardens in the world, a bird sanctuary, or go to a spectacular show in Gran Tlachco. Visitors can also explore Playa del Carmen and one of the country's great natural wonders: the cenotes.
What to see and do in Xcaret Park?
- Xcaret Butterfly Pavilion
- Hacienda Henequera
- Aquatic activities
- Xcaret Aviary
- Enjoy the Gran Tlachco Theater
Nearby places of interest
- INAH Reef, 2 miles away
- Frida Kahlo Museum, 6 miles away
- Fifth Avenue, 6 miles away
- Xaman-Há, 6 miles away
- Excursion to Cozumel Island, 15 miles away
- Xel-Há Park, 25 miles away
- Isla Mujeres, 56 miles away
How to get to Occidental at Xcaret Destination – All Inclusive
The Occidental at Xcaret Destination - All Inclusive hotel is located approximately 40 miles from Cancun International Airport, about a 50-60 minute drive along Federal Highway 307 toward Playa del Carmen.
The hotel is located approximately 62 miles from Tulum International Airport, about a 2-hour drive depending on traffic.
Why choose the Occidental at Xcaret Destination – All Inclusive hotel?
Xcaret Park
All-Inclusive
Weddings
Location
Sustainability Policy
Rooms at the Occidental at Xcaret Destination – All Inclusive hotel
Standard Rooms
To ensure your stay at the Occidental at Xcaret Destination – All Inclusive 5 stars is unforgettable, the hotel features 765 rooms and suites in Playa del Carmen, offering every comfort. Designed to ensure maximum comfort and fully equipped, their layout is ideal for traveling with family or friends.
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Deluxe
Details
- Iron
- Ironing board
- Air conditioning
Deluxe Concierge
Details
Exclusive rooms with premium services designed for discerning guests.
- Bathrobe
- Minibar
- Wi-Fi connection (free of charge)
Deluxe Plus
Details
Comfortable and bright rooms. Featuring a balcony overlooking the garden, ideal for unwinding.
- Bathrobe
- Slippers
- Air conditioning
Junior Suite
Details
Room distributed in a living room and bedroom and includes a welcome gift.
- Welcome gift
- Iron
- TV
2 connecting rooms
Details
Perfect for family travel, they combine two bedrooms, offering comfort and privacy.
- Minibar
- Hairdryer
- Ironing board
Upgrade your stay to Royal Level and experience firsthand the exclusivity and luxury of even the smallest of details at the Occidental at Xcaret Destination - All Inclusive Hotel. This exclusive program offers top-tier amenities, personalized service, private areas, and first-class benefits. To enjoy these services, you must book one of our Royal Level rooms.
Minibar restocked daily
Exclusive à la carte restaurant for Royal Level guests
Private Concierge Service
Royal Level Rooms
The Royal Level rooms at the Occidental at Xcaret Destination - All Inclusive elevate your experience with a touch of luxury and personalized comfort. With amenities such as a whirlpool tub, luxury linens, and a minibar restocked daily, every space is designed to ensure your utmost comfort. Guests also enjoy private check-in, 24-hour room service, and access to an exclusive à la carte restaurant.
Royal Level Luxury
Details
Located in the exclusive Royal Level, it offers unique services, including a private pool area.
- Balcony/Terrace
- TV
- Bathrobe
Royal Level Suite
Details
Spacious bedroom with hot tub, seating area, dining area, and either a private balcony or a terrace.
- Sitting area
- Balcony/Terrace
- Upgraded bathroom amenities
Romance Suite Royal Level
Details
A unique room in the Royal Level area with a private terrace and a hot tub.
- Minibar
- Hot tub
- Wi-Fi connection (free of charge)
Royal Level Master Suite
Details
The resort's most exclusive room has a living room, dining room, 2 bedrooms and 2 bathrooms.
- Upgraded bathroom amenities
- Bathrobe
- TV
Book at the best price and enjoy exclusive benefits
Exclusive advantages during your stay and personalized offers on booking.
Always book at the lowest price.
Up to 10% extra discount adding up stays.
Unique and tailored service at the hotel.
Change your reservation dates easily.
Your my Barceló Benefits always at hand
Exclusive advantages during your stay and personalized offers on booking.
Always book at the lowest price.
5% extra discount after your first stay.
Unique and tailored service at the hotel.
Enjoy hotel experiences and extra services
Your my Barceló Benefits always at hand
Exclusive advantages during your stay and personalized offers on booking.
Change your reservation dates to suit your needs.
10% extra discount adding up stays.
Unique and tailored service at the hotel.
Enjoy hotel experiences and extra services
Your my Barceló Benefits always at hand
Exclusive advantages during your stay and personalized offers on booking.
Change your reservation dates to suit your needs.
10% extra discount adding up stays.
Unique and tailored service at the hotel.
Enjoy hotel experiences and extra services
Your my Barceló Benefits always at hand
Book at the best price and continue enjoying unique experiences with each stay.
Change your reservation dates to suit your needs.
Enjoy an extra 15% off your direct bookings and keep enjoying your favorite destinations.
Personalized service and special touches throughout your stay.
Enjoy 20% off hotel experiences and additional services, with or without a stay.
Facilities and services at the Occidental at Xcaret Destination – All Inclusive hotel
The services and facilities of this hotel are designed to make the guests' stay in Playa del Carmen unforgettable, with a variety of dining options, plenty of relaxation, and, of course, fun. The Occidental at Xcaret Destination – All Inclusive hotel allows you to forget everything and focus solely on enjoying your vacation. The Occidental at Xcaret Destination – All Inclusive hotel is also a unique place for weddings, meetings, and events of every kind.
Cuisine
The Occidental at Xcaret Destination - All Inclusive hotel offers 24-hour food and beverage service, allowing guests to enjoy a variety of dining options at any time. The resort features 11 restaurants, including five with à la carte options for dinner and two international buffets, offering a wide variety of cuisines to satisfy even the most discerning palates. In addition, it has 10 bars, including a nightclub, where guests can enjoy an extensive cocktail menu.
Health and wellness
The Spa at the Occidental at Xcaret Destination – All Inclusive hotel offers guests a wide variety of massages, body and facial treatments, providing a complete wellness experience during the guest's stay. The hotel also offers a range of beauty and personal care treatments. An exceptional team of professionals cater to guests' needs, ensuring a restorative stay in Playa del Carmen for both body and mind.
All-Inclusive
This 5-star hotel in Mexico offers a comprehensive All-Inclusive program, allowing guests to enjoy a truly relaxing and unforgettable vacation. Located in the spectacular Riviera Maya, the resort offers breakfast, lunch, dinner, and snacks throughout the day, as well as a wide variety of cocktails and soft drinks from an open bar. In addition, the resort offers activities specially designed for children, ensuring fun for the whole family, along with exclusive in-room services that provide guests with maximum comfort and a luxurious experience, all from within a breathtakingly idyllic environment.
Royal Level
Guests of the Royal Level at the Occidental at Xcaret Destination - All Inclusive hotel enjoy access to exclusive amenities, personalized service, and private facilities that elevate their stay to an authentic luxury experience. This category offers an even more sophisticated atmosphere thanks to the Royal Level, an exclusive area within the resort itself, designed for those seeking enhanced comfort and personalized service. The ideal choice for the most discerning travelers who want a unique and memorable stay!
Exclusive discounts
At Occidental at Xcaret Destination, a commitment to excellence is reflected in every detail. That's why guests have access to a selection of exclusive discounts on hotel services that are not included in the All-Inclusive program, allowing for an even more personalized and elevated experience.
Swimming Pools and Outdoor Areas
Discover a unique setting with spectacular gardens and 2 authentic Mayan ruins, surrounded by lush tropical beauty. Its unique private cove, ideal for sunbathing and swimming among tropical fish, is the perfect place to unwind and immerse yourself in nature without leaving the resort.
The resort also offers natural riverways, five freshwater pools, an adults-only saltwater pool, and a children's pool, offering plenty of options for everyone to relax at any time of day.
View the resort map here.
Read lessMeetings and Events
Nestled in a prime setting in the Riviera Maya, the Occidental at Xcaret Destination-All Inclusive hotel is an ideal choice for meetings, conferences, and celebrations. The complex features 10 event rooms with varying capacities, designed to host everything from small groups to large events of up to 1,290 attendees, offering versatility for all types of professional meetings and social events. Each space has been carefully designed to ensure comfort and functionality, with a level of service suited to any special occasion.
Unlimited Xcaret Xperience
Guests of the Occidental at Xcaret Destination - All Inclusive can add some extra excitement to their trip with the exclusive Unlimited Xcaret Xperience package. This experience includes unlimited access, every day throughout the entire stay, to the Xcaret eco-archaeological park, featuring more than 40 cultural attractions, shows, and activities for all ages. The perfect way to combine the fun of the park with the comfort of an all-inclusive resort.
Unlimited Xplor Xperience
Make your stay at the Occidental at Xcaret Destination – All Inclusive even more exciting with the Unlimited Xplor Xperience package, which offers unlimited access to Xplor and Xplor Fuego parks every day of your trip. Experience zip line circuits, underground rivers, raft tours, and amphibious vehicle excursions in the jungle, as well as an included buffet to recharge your batteries. A unique adventure experience that combines adrenaline, nature, and fun for all ages.
Weddings
Immersed in the Riviera Maya, this 5-star hotel offers an idyllic setting for such a special day. Host your wedding at the Occidental at Xcaret Destination – All Inclusive hotel , set against a stunning natural backdrop of lush vegetation and crystal-clear waters. In addition to a beautiful setting overlooking the sea, the hotel offers personalized wedding packages and a banquet room for an unforgettable day. Every detail is thoughtfully crafted to create a truly special celebration, in perfect harmony with the natural beauty of the surroundings.
Would you like to celebrate your wedding in this dream hotel?
Discover an idyllic location and a hotel with everything you need to seal your union.
Other Services
Sustainability Policy
Recognizing the importance of education and sustainable development, the Occidental at Xcaret Destination – All Inclusive hotel is committed to promoting a lifestyle within its community focused on environmental stewardship, as well as the preservation and promotion of Mayan culture—fostering a strong connection with the local communities and the land it calls home.
Our all-inclusive hotel has 765 rooms and is located in a unique natural setting, close to world-famous archaeological sites such as Chichen Itza, one of the 7 Wonders of the World. The hotel is just steps away from Xcaret Park, accessed from our main lobby, and a mere 10 minutes from Playa del Carmen.
The hotel has been designed to satisfy guests of all kinds, from families with children to adults and couples, who can enjoy an extensive range of daytime activities and evening entertainment. There is an area to suit your needs, from a tranquil pool, an adult pool, and a daily activities pool, to a kid’s club, the Royal Level, boardrooms, and a convention center that can accommodate up to 1,290 guests.
The Occidental at Xcaret Destination – All Inclusive hotel is committed to complying with national and international regulations as well as current environmental legislation, striving to apply internationally recognized best practices.
We will develop measures to reduce waste, conserve resources, and protect habitats and species, helping to protect our planet. We will also prioritize hiring local staff, and whenever possible, we will source products and services locally to promote fair trade. Step by step and consistently, we will do our best to prevent the progressive deterioration of our planet.
The phrase that drives us to follow this path is "What you do counts," with a commitment to do so in our work and daily lives.
Day Pass
Enjoy an unforgettable day with the Day Pass at Occidental at Xcaret Destination, the perfect option for those looking to relax in the heart of nature. Whether you want to sunbathe, pamper yourself, or disconnect in an exceptional setting, the Day Pass offers you a complete experience.
What's included?
- Unlimited food and drinks, with a wide variety of options at buffets and hotel bars.
- Swimming pools, a kids’ water park, and a full program of entertainment activities.
- Access to the hotel's facilities, including a nightclub, gym, bars, lounge chairs, buffet, snack bar, showers, lockers (subject to availability), and tennis courts.
- Relaxation in our cove and swimming pools, set among stunning natural surroundings.
Hours:
- Full Day Pass: 9:00 AM – 2:00 AM
- Day Pass: 9:00 AM – 5:00 PM
- Night Pass: 5:00 PM – 2:00 AM
Perfect for families and couples alike, enjoy this wonderful all-inclusive experience in an incomparable natural setting.
Admission subject to availability.
For more information, please contact the hotel:
xcaret.jrec@occidentalhotels.com
984 871 54 00
Sports
The Occidental at Xcaret Destination – All Inclusive hotel is the perfect place for sports and adventure lovers.
Activities at the Occidental at Xcaret Destination – All Inclusive hotel include:
- Archery
- Ping-Pong
- Shuffleboard
- Aerobics
- 2 tennis and 1 paddle tennis courts
- Complete Gym
- PADI 5 star dive store, tour and lesson service. We also offer the possibility of obtaining scuba diving certificates and equipment rental.
- Wide selection of non-motorized sports activities, both for land and water.
In addition, steps away from Xcaret Park, travelers who want to enjoy ecotourism and adventure can explore the remains of a Mayan village, dive through ancient caves and underwater gardens, swim with dolphins, observe jaguars, butterflies, tropical birds, and other native species in their natural habitat. ($)
Please Note: The only hotel that offers the Unlimited Xcaret Xperience Package ($). Restrictions apply.
Xcaret Park, the ultimate place to experience Mexico's flora and fauna, steps from the Occidental at Xcaret Destination – All Inclusive hotel
Xcaret Park transcends the idea of a theme park; is a project born from the love for nature and Mexico. The park carries out conservation programs, and all of its species are native to Mexico and live in the wild. It is an open-air park without cages.
Occidental at Xcaret Destination All Inclusive Hotel Reviews
Offers & Discount Codes for Occidental at Xcaret Destination – All Inclusive
Book your stay with exclusive discounts. If you are looking for a unique experience during your stay in Riviera Maya, the Occidental at Xcaret Destination – All Inclusive hotel is for you. Located in Playa del Carmen, it is the perfect place to enjoy an all-inclusive vacation. This hotel in Mexico offers every comfort, as well as a wellness area for relaxing and a selection of bars and restaurants to sample both local and international cuisine. Take advantage of the exclusive promotions and discounts available on Barcelo.com, where you'll find the best price guaranteed for this 5-star hotel.
All inclusive
Vacation Offers
All inclusive
Summer Offers
All inclusive
Oferta Fútbol
Occidental Awards & Certificates at Xcaret Destination – All Inclusive
Frequently Asked Questions about the Occidental at Xcaret Destination - All Inclusive hotel
Is there a pool at the Occidental at Xcaret Destination – All Inclusive?
Yes, the Occidental at Xcaret Destination – All Inclusive has seven swimming pools: five freshwater pools, one saltwater pool, and one kids' pool. You can find more information about this and other facilities on the hotel's official website.
How much does it cost to stay at the Occidental at Xcaret Destination – All Inclusive?
The prices at the Occidental at Xcaret Destination – All Inclusive may vary depending on your stay (e.g. dates, hotel's policy, etc.). Choose your dates on our website to view pricing.
What is there to do at the Occidental at Xcaret Destination – All Inclusive?
The Occidental at Xcaret Destination – All Inclusive offers a wide variety of amenities, such as 24-hour food and beverage service, 11 restaurants and 11 bars, a health and wellness center with facial and body treatments, personalized wedding packages, a banquet hall, nine meeting rooms and three boardrooms, and unlimited access to Xcaret and Xplor Parks, featuring a diverse range of attractions and exhibitions available, and more.
When is check-in and check-out at the Occidental at Xcaret Destination – All Inclusive hotel?
Check-in at the Occidental at Xcaret Destination – All Inclusive is at 3:00 PM, and check-out is at 11:00 AM. After check-out, you can continue enjoying the hotel's facilities and services for an additional fee.
Is the Occidental at Xcaret Destination – All Inclusive a hotel adapted for guests with reduced mobility and/or different accessibility needs?
Yes, Occidental at Xcaret Destination – All Inclusive is a hotel adapted for people with reduced mobility and other accessibility needs.
The hotel has 8 rooms adapted for guests with reduced mobility.
Room features: shower curtain instead of screen, shower ramp, shower handrail, shower chair and sink bar, wardrobe, and front door peephole at a lower height.
*The rooms are available on request and subject to availability. For more information, please contact the hotel reception.
Is the Occidental at Xcaret Destination – All Inclusive a pet-friendly hotel?
No, the Occidental at Xcaret Destination – All Inclusive does not allow pets. However, guide and service dogs are welcome.
Access will not be denied to any person with a disability accompanied by a certified guide dog, assistance dog, or service animal, in accordance with applicable laws and the hotel's policies. Pets, emotional support animals, therapy animals, or companion animals that do not have an individual training certificate to assist people with disabilities are not considered guide dogs, assistance dogs, or service animals.
Does the Occidental at Xcaret Destination Hotel offer food and drink options for guests with food sensitivities or allergies?
Yes, the Occidental at Xcaret Destination – All Inclusive does offer some alternatives for guests who have food sensitivities or allergies? Guests should inform hotel staff of their specific needs so that we can offer the most suitable options.
Is there a fee to use Wi-Fi at the Occidental at Xcaret Destination – All Inclusive?
Wi-Fi for Occidental at Xcaret Destination – All Inclusive guests is free of charge.
What languages are spoken at the reception desk of the Occidental at Xcaret Destination – All Inclusive hotel?
The reception team at the Occidental at Xcaret Destination – All Inclusive will be happy to assist you in the following languages: Spanish, English, and French.
Does the Occidental at Xcaret Destination – All Inclusive hotel offer room service?
The Occidental at Xcaret Destination – All Inclusive offers room service for guests. Information about available food and beverage options, prices, and hours of operation is available at the hotel. Premium Level guests also enjoy included room service. Please contact the hotel for more information.
Is breakfast included at the Occidental at Xcaret Destination – All Inclusive?
Yes, breakfast at the Occidental at Xcaret Destination – All Inclusive is included.
What is the minimum age to enter the spa & wellness area of the Occidental at Xcaret Destination – All Inclusive? Do the spa facilities have an additional cost for hotel guests? Is it accessible to children?
Guests must be 18 years or older to access the spa & wellness area of the Occidental at Xcaret Destination – All Inclusive. Spa access available for an additional fee to hotel guests. Please inquire about our rates. Additionally, the spa is accessible to children.
Where can I park at the Occidental at Xcaret Destination – All Inclusive hotel?
The Occidental at Xcaret Destination – All Inclusive has parking at no additional cost for hotel guests.